Frequently Asked Questions

Orders & Shipping

How long does shipping take?
Orders are processed within 1–3 business days. Delivery typically takes 7–15 business days depending on your location.

Do you ship internationally?
Yes! We ship worldwide. Shipping costs and delivery times vary by destination.

How can I track my order?
Once shipped, you’ll receive a confirmation email with a tracking number.

Returns & Refunds

What is your return policy?
We accept returns within 14 days of delivery. Items must be unused and in original packaging. Email us at hello@themodernpantry.com to start a return.

What if my item arrives damaged?
Contact us within 48 hours with a photo of the damage and we’ll make it right immediately.

Products

Are your products suitable for all brewing methods?
Our collection covers espresso, pour-over, French press, and more. Check each product page for compatibility details.

How do I care for my coffee accessories?
Care instructions are listed on each product page. Most items can be hand-washed with mild soap and warm water.

Still have questions?

We’re happy to help! Email us at hello@themodernpantry.com and we’ll respond within 24–48 hours.